Privacy Policy
Effective Date: 01-01-2025 | Last Updated: 01-01-2025
At Padlev ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.padlev.com, engage with our content, or purchase products. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal information:
- Account Information: Name, email address, phone number, password, billing/shipping address
- Purchase Information: Order details, payment method (we do not store sensitive financial data)
- Customer Service Communications: Messages, reviews, or inquiries
- Device Information: IP address, browser type, OS, screen resolution
- Usage Data: Pages visited, time on site, referral sources
- Cookies: Session tracking, analytics, advertising
2. How We Use Your Information
- To fulfill orders and provide customer service
- To create and manage your account
- To send transactional or promotional emails (if opted in)
- To improve website performance and user experience
- To prevent fraud and ensure security
- To comply with legal obligations
3. Legal Basis for Processing (GDPR)
- Consent: When you explicitly agree
- Contract: To fulfill contractual obligations
- Legal obligation: Compliance with laws
- Legitimate interests: Improve our service, prevent fraud
4. Sharing of Personal Information
We do not sell your personal information. We may share data with:
- Payment processors (e.g., PayPal, Stripe)
- Shipping and logistics providers
- Analytics and cloud services (e.g., Google Analytics)
- Legal authorities when required
- In case of a merger or acquisition
5. Data Retention
We retain personal information only as long as necessary to fulfill our obligations and comply with legal requirements. Once no longer needed, data is securely deleted or anonymized.
6. Your Rights
You may have the following rights depending on your location:
- Access, correct, or delete your personal data
- Restrict or object to data processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at contact@padlev.com
7. Data Security
We use secure servers, encryption, and access controls to protect your data. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.
8. International Transfers
Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data across borders.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
10. Cookies & Tracking Technologies
We use cookies to improve your experience. You can control or disable cookies via your browser settings. Types of cookies include:
- Essential: Required for site functionality
- Analytics: Measure usage and performance
- Marketing: Personalized ads and offers
11. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have, we will delete it promptly.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page. Your continued use of the site constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
contact@padlev.com